Last updated: [07-11-2025]
At [Ilford Web Design], we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or engage our web design and digital services.
1. Who We Are
Ilford Web Design
A web design and digital solutions company based in Ilford, United Kingdom.
Website: https://ilfordwebdesign.co.uk/
Email: info@ilfordwebdesign.co.uk
Phone:
We act as the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and company name.
- Project Details: Information you provide when requesting a quote or consultation.
- Technical Data: IP address, browser type, operating system, and website usage data (via cookies).
- Payment Information: Only when applicable, for invoicing and processing service payments (handled securely via third-party payment providers).
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide project quotations.
- Deliver our web design, hosting, and related digital services.
- Maintain business records and client communications.
- Improve our website and service quality.
- Send relevant service updates, only with your consent.
4. Legal Basis for Processing
We process your data under one or more of the following legal bases:
- Contractual necessity: To fulfil a contract or provide a requested service.
- Legitimate interest: To operate our business and communicate with clients.
- Consent: When you agree to receive marketing communications.
- Legal obligation: When required by UK law.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including for legal, accounting, or reporting requirements.
6. Sharing Your Information
We may share data with trusted third parties, such as:
- Web hosting providers
- Email service providers
- Payment processors
- Professional advisors (accountants, legal consultants)
We ensure all third parties respect the security of your data and comply with UK GDPR regulations.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, alteration, or loss. This includes secure servers, SSL encryption, and restricted internal access.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access your personal data.
- Request correction or deletion.
- Object to or restrict processing.
- Request data portability.
- Withdraw consent (where applicable).
To exercise any of these rights, contact us at info@ilfordwebdesign.co.uk.
9. Cookies
Our website uses cookies to improve user experience and analyze traffic.
You can control or disable cookies through your browser settings. For more information, refer to our Cookie Policy.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Ilford Web Design
Ilford, United Kingdom
Email: info@ilfordwebdesign.co.uk
Website: https://ilfordwebdesign.co.uk/